Returns & Exchanges

Due to the spiritual nature of our Taonga`s(Greenstone Carvings)Shane Macintosh Greenstone Carving is not obliged under any circumstance to give any refund/refunds should you have a change of mind and or do not like the goods or for any other reason

Please chose carefully as a refund to you for any of these reasons IF accepted is at our discretion due to the spiritual nature and Mana of these Taonga`s (Greenstone Carvings)& a refund will only be processed via a Shane Macintosh Greenstone Gift Card Only & within 7 days from the date of purchase if authorized by Shane Macintosh Greenstone.

If a return is accepted by Shane Macintosh Greenstone at his discretion only the refund will be processed via a Gift Voucher Only.
Shane Macintosh Greenstone will only accept Carving/Carvings returns which are unopened and in its original & perfect packaging/condition and must be in 100% complete condition, and all return postage costs remain the customers responsibility at all times

In the event that the customer cancels any order once it is dispatched by Shane Macintosh Greenstone Carving then they will be charged a re-stocking and freight charges regardless of whether the item has been delivered to the customer